FREQUENTLY ASKED QUESTIONS

How does Tyreguru.ae work

● Choose the tyre from the range of tyre brands

● Select the convenient time and the proper fitting service nearest to your area OR Mobile Tyre Fitment service at your doorstep.

● Pay for the selection

● Receive the Tyre delivery

How can I pay the Mobile Tyre Fitment service charges?

While you select the Mobile Tyre Fitment service from Checkout page at that time you will be charged with min. AED 200.00 per order.

How can I get information about the brands?

Please visit our brand section to explore more about the varieties we have covered so far.

How does my order get processed?

Once order placed, we give timely updates for every activity such as order dispatched, order shipped, order reached, the order will be delivered today and order delivered etc. through emails.

What is the cancellation policy?

Before the tyres installation, a customer can cancel the order provided the tyres are not at all used. A complete refund will be given to customer or credit in his/her account. We start the refund process within 48 hours and it may take 2-3 weeks to complete the process. If the customer cancels the order before the product is dispatched from the warehouse, it’s completely refundable order. Return of the goods should be solely customer’s responsibility. Tyreguru.ae doesn’t charge anything like administration fee or cancellation process fee. For the returning goods related various pricing details, please contact our customer care. If the products are purchased at special discounts or offers, they can’t be returned.

What is the bifurcation of the total price?

Our tyre prices are included in a VAT. Also, depending on the other services availed, the pricing can vary as per tyre fitting, balancing, disposal of old tyres, tyres swapping from front to rear, valve replacement etc.

What are the payment options available at tyreguru.ae?

You can make your payment using your VISA or MasterCard.
Orders are processed only if payment is assured and/or realized by tyreguru.ae.
Any unpaid order will be automatically deleted after 5 days from the date on which it was made.